Marine Service Agreements
Exceed Industry Standards
Marine Service Agreements
Cat® Customer Value Agreements (CVAs) feature comprehensive solutions for parts, services, and connected technologies. Designed to address evolving needs and expectations throughout your vessel's lifecycle. You can rely on Hawthorne Marine Power to keep you on the water no matter which CVA you choose.
- Dealer partners design CVAs to achieve your desired outcomes. These include reducing the total cost of ownership, increasing uptime and availability, risk management, and support in your energy transition.
- Lifecycle-driven with a focus on value promises; selling more than just parts and labor.
- Expect hassle-free ownership, hassle-free maintenance, peace of mind from equipment health management, and the security of dealer support.
HASSLE-FREE OWNERSHIP
Caterpillar and your Cat® dealer are dedicated to ensuring you get the most from your equipment with outstanding service and support.
HASSLE-FREE MAINTENANCE
CVAs unlock maintenance efficiencies by delivering genuine Cat® parts on time and offering flexible services that perfectly match your engine maintenance needs.
PEACE OF MIND FROM EQUIPMENT HEALTH MANAGEMENT
Whether you're running one vessel or an entire fleet, Caterpillar has the technologies you need to get timely, accurate data from engines.
SECURITY OF EXPERT DEALER SUPPORT
CVA offers resources for maintenance planning, repairs, rebuilds, upgrades, diagnostic and troubleshooting support, expert dealer advice, and training.
What's included in a CVA?
Marine Power Keeping your vessel running is key to your success. Cat Customer Value Agreements give you access to custom solutions, ranging from traditional parts and services to connected technologies and more. Choose from 3 levels of CVAs for marine power and minimize your operating costs. With total equipment care, we monitor your systems to drive your business forward.
SAN DIEGO - MARINE POWER
Mike Stumpo
Marine Product Support Sales Representative
[email protected]
Amir Mahmoud
Defense Sales Manager
[email protected]
Bryan De Wit
General Service Manager - Power Systems
[email protected]